Factory
Maintenance & Cleaning
Cleaning, inspection and calibration for Nikon cameras and lenses.
Nikon cameras and lenses are engineered for brilliant performance. But like performance vehicles, a little care and proper maintenance is needed to keep them running at their best.
Live near one of our service centers? Drop-off service is available.
Peak Performance
Occasional maintenance helps keep your gear at its peak performance.
Factory Recommended
Nikon recommends inspection every year or two.
Expert Service
Nikon certified technicians know your gear best.
5-Day Turnaround
Ship your gear to Nikon and get it shipped out to you within 5 business days of our receipt (in most cases).
Maintenance Packages
Basic
Starting at
$51.99
Get started with the Basic package-
Clean Image Sensor
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Clean Lens and Hot Shoe Contacts
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Clean Reflex Mirror (if applicable)
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Clean Focus Screen (if applicable)
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Update Firmware (if applicable)
- Clean External Surfaces
Standard
Starting at
$72.99
Get started with the Standard package-
Everything from Basic
- Advanced Camera Inspection
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Check Focus Accuracy
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Check Exposure Accuracy
- Map Hot or Dead Image Sensor Pixels
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Verify Camera Release Count
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Tighten/Replace External Screws
Premium
Starting at
$93.99
Get started with the Premium package-
Everything From Basic
-
Everything From Standard
- Advanced Image Testing
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Computer Calibrate Autofocus System
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Adjust Exposure Metering Accuracy
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Replace Loose External Rubber Grips
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Inspect/Adjust Reflex Mirror (if applicable)
Standard
Starting at
$30.99
Get started with the Standard package-
Clean External Surfaces
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Clean Front and Rear Lens Elements
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Check Lens Bayonet Mount
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Check Zoom Operation (if applicable)
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Check Focus Operation
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Check Focus Accuracy
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Check Aperture Lever/Diaphragm Function
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Check Switches/Button Operation
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Check Lens Contact Communication
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Update Firmware (if applicable)
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Tighten External Screws (if applicable)
Premium
Starting at
$40.99
Get started with the Premium package-
Everything from Standard
-
Computer Focus Calibration
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Replace Loose External Rubber Rings
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Replace Any Missing External Screws
Keep your gear in peak condition.
Image quality. Maxed out.
Over time, image sensors, focus screens, mirrors and lens surfaces gather dust, dirt and smudges. We’ll safely remove this grime while protecting the most important—and sensitive—components of your camera and lens.
Photo by Jimmy Mcintyre
Performance. Maintained.
With inspection and calibration, we review all major components and systems of your gear—autofocus, metering, exposure, LCD displays, terminals and connection points—to ensure these are working to factory specifications.*
*Premium maintenance package service only
Camera and lens.
Up to date.
Nikon’s remarkable system architecture allows for performance upgrades and enhancements through camera and lens firmware updates. We’ll update your gear’s firmware to the latest version.
How often do I need maintenance?
I am a Professional Maintenance recommended As needed
- Shoot photos and videos on a daily basis
- Travel regularly with your gear
- Often shoot in dusty & wet conditions
- Frequently change lenses and memory cards
I am a Hobbyist Maintenance recommended Every 1-2 years
- Shoot often, but not as a career
- Travel with your gear on vacations & trips
- Occasionally shoot in dusty & wet conditions
- Change lenses and memory cards as needed
My gear Has An Issue Maintenance recommended Now
- Dark spots or smudges on images
- Exterior dirt and grime
- Changes to autofocus or metering performance
- Loose or missing screws
Precision service.
Technical Inspection
Image Sensor Cleaning
AF Calibration
Firmware Updates
Viewfinder Cleaning
Lens Element Cleaning
Focus Screen Cleaning (DSLR cameras)
LCD Display Cleaning
FAQ
If you haven’t had your image sensor cleaned in a year or two (or ever), you’re probably due for a cleaning. A clean image sensor is a sharp image sensor.
Most likely, yes. Dark spots are often caused by dust or dirt on the image sensor. A professional sensor cleaning often resolves these issues by removing the dust and dirt.
Yes! Please schedule your repair service as Nikon camera repairs include all items from the Basic maintenance service list; and lens repairs include all items from the Standard maintenance service list.
When you schedule your service, we will provide a link to a printable shipping label. Securely package your gear in a sturdy box with ample packaging material. Do not include a memory card or battery. We recommend putting your gear inside a plastic bag to protect against moisture.
In most cases, your gear will be shipped back to you within 5 business days after Nikon receives it. Nikon factory service facilities strive to complete all regular maintenance service requests within five business days of receiving the camera or lens. Service times may vary due to increased demand, shipping delays, or other unforeseeable circumstances.
Maintenance service may include cleaning, inspection and calibration of properly working cameras and lenses. Repair service, on the other hand, addresses operation issues, physical damage and other issues with Nikon gear. (Note: all Nikon camera repairs include Basic maintenance service; and lens repairs include Standard maintenance service.)
Please check our business operation hours before visiting us. More about drop-off service.
All Maintenance Package Services are subject to the following Disclaimers:
Maintenance Package Services consist of cleaning and checking the external parts of the covered product, as well as the following internal parts of the product: image sensor, mirror (if applicable) and focus screen. If while performing Maintenance Package Services, Nikon becomes aware that additional services, such as repair, will be necessary and the product may have to be disassembled or parts replaced in the product, we will consider this to be request for repair and treat it as such. In this case you will not be charged for the Maintenance Package Services, even for such services already performed. However, an estimate for the cost of the repairs to the product will be sent to you, and if you do not approve the repair cost estimate, your product will be returned to you.
Cleaning internal dust from the product that requires disassembly of the product is not covered under Maintenance Package Services and will only be performed for a separate charge for each product. Only services specifically listed will be performed under the particular Maintenance Package Services.
Only necessary minor adjustments are included in the Maintenance Package Services. Adjustments requiring parts or significant labor will only be performed for a separate charge for each product. If while performing Maintenance Package Services, Nikon becomes aware that adjustments requiring parts or significant labor will be necessary, we will consider this to be request for repair and treat it as such. In this case you will not be charged for the Maintenance Package Services, even for such services already performed. However, an estimate for the cost of the repairs (adjustment) to the product will be sent to you, and if you do not approve the repair (adjustment) cost estimate, your product will be returned to you.
Maintenance Package Services include installing updates to the firmware in your product. After these firmware updates, the product may no longer be compatible with your other devices, even if they were compatible prior to having Maintenance Services performed.
Maintenance Package Services are only available for products where specifically indicated. Please do not request Maintenance Package Services for any other products.
If you have any questions, please contact Customer Service.